Terms of Service

Effective Date: July 27, 2026

Welcome to Velnora Fashion. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. Acceptance of Terms

By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use this website.

2. Products & Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Prices are subject to change without notice.

3. Orders

By placing an order, you agree that:

• All information you provide is accurate and complete.
• Orders are subject to availability and acceptance.
• We reserve the right to refuse or cancel any order for any reason, including pricing errors, suspected fraud, or stock unavailability.

4. Payment

We accept secure payment methods available at checkout. Payment must be completed before your order is processed unless you choose an approved Cash on Delivery (COD) option.

5. Shipping & Delivery

Delivery times are estimates and may vary depending on your location and courier services. Velnora Fashion is not responsible for delays caused by shipping carriers, weather conditions, or other circumstances beyond our control.

6. Returns & Refunds

Returns, exchanges, and refunds are handled according to our Refund & Return Policy. Please review that policy before making a purchase.

7. Intellectual Property

All content on this website, including logos, images, product descriptions, graphics, and text, is the property of Velnora Fashion and may not be copied, reproduced, or used without our written permission.

8. User Conduct

You agree not to:

• Use the website for any unlawful purpose.
• Attempt to interfere with the website's security or functionality.
• Upload harmful software, viruses, or malicious code.
• Misuse or copy website content without permission.

9. Limitation of Liability

To the fullest extent permitted by law, Velnora Fashion shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will become effective immediately after they are posted on this page.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Pakistan.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

Velnora Fashion

Email: support@velnorafashion.com

WhatsApp: +923298891886

Business Hours: Monday – Saturday, 24 hours